The first issue I have, is that, on the website, I can't seem to figure out how to change my shipping address. For all I know, my first order wound up an hour away at my old residence. On top of that, apparently shipping first class like they do means that your tracking number probably doesn't really work.
However, their customer service is wonderful. The person who replied to my e-mail was helpful, polite and kind. She (going off of the name in the e-mail, the individual was identifying as female) helped me figure out what happened, changed my shipping address for me and had new swatches printed and shipped. I'm not sure whether they took the old charge and applied it to the new order or charged me again, but I'll let it slide for the present.
The first thing I noticed is that apparently, Spoonflower doesn't use vegan dyes, they use vegan INKS. Meaning, that all my research on natural dye mordants is useless. I'm watching this thread on flickr to find a way to make the cloth hold its color. So far, it's all the sort of thing I would use to clean a Lolita outfit anyway: gentle cycle, cool wash, or hand wash, steam iron. The cotton sateen and cotton poplin have the best reputation for keeping the colors. This eHow tutorial seems to have some merit, so I'll give it a shot. It's been a while since I've done a science project (this year is my ten year high-school reunion, make of that what you will). Still, I'm going to try and do this scientifically, test out all the ways I can think of to wash and treat this stuff. A little mad science never hurt anyone! *mad scientist cackle* Ahem...
The fabrics themselves aren't bad right now. The swatches came shipped in a sturdy envelope and the invoice was folded around them. Attached with what I think was a very weak adhesive was smaller sample of a faux suede they're introducing that I like very much. I think I might order some for something someday. For polyester, it feels very soft and lightweight.
Each sample looked to be printed like a picture in an inkjet printer, except on cloth. The samples are about 8" square and the colors look very crisp. I ordered cotton poplin, which seems to have a very pretty drape to it.
The Teaspoon and an Open Mind print looks just like the website showed me. It's gorgeous and the print looks enormous, which is great, because I'm a big girl and tiny prints would make me look absurd. Definitely buying the big version of this if it survives the test.
The solid I ordered... I'm not impressed. Despite how it photographs, it's a navy so dark, it looks almost black, whereas I was led to believe it was a more vivid hue, closer to indigo. I was going to use this as a ruffle on the skirt, but I think that plan will change now. I'm either buying a solid something at Jo-Ann's or trimming with the cut-off top of the print. I only need about 20" or so for the skirt and this is closer to 27" in the repeat. Still, it's not a total loss. I can use it in my experiment as more test material.
In Summary: Hard to change address on site, wonderful customer service, fabric drapes well and looks crisp out of the package. More study needed to help decide if this is going to work out.
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